Resume
Experience
2019 - 2022
Project Mgmt Consultant - Intuit, Mailchimp
Atlanta, Georgia
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Specialized in spinning up new domains
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Revamped release management for the Email teams
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Chosen to lead projects and processes that felt difficult, awkward, or headed towards failure.
2016 - 2019
Director of Project Mgmt - Intuit, Mailchimp
Atlanta, Georgia
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Created a framework for teams to conduct quarterly PI (product increment) planning
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Created the first Project Management team at Mailchimp from scratch. This team is now 20+ people and
still leveraging much of the initial framework
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Implemented an organizational domain team structure to allow for scaling and team autonomy
2009 - 2016
Sr Manager, Product Releases -Silverpop IBM
Atlanta, Georgia
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Managed a team of 7 Agile Project Managers who provided project and release management expertise
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Release Manager for 14 delivery teams who produced quarterly releases and weekly patches across 8 production environments
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Managed the production readiness and post implementation requirements of releases, ensuring both business and technology were ready for the new release
2006 - 2009
Director, Project & Release Mgmt - Premiere Global Services
Atlanta, Georgia
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Directed projects to re-architect our user interface. Managed team of vendors who assisted with this project
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Managed 2 successful projects to localize, translate and internationalize user interface in support of 5 languages (EMEA - Spanish, German, French and English UK; APAC – Japanese). Supervised all translation vendor and country manager interactions and deliverables
1996 - 2006
Manager, Delta.com - Delta Technology
Atlanta, Georgia
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Responsible for new development, maintenance and support of an online booking engine generating over 2.8 billion dollars in annual sales (delta.com)
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Responsible for new development, maintenance and support of 4 eMarketing applications ($1B annual non-transportation revenue)
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Managed and participated in 24-hour production support for Customer Notification System. This system was critical to alerting customers of changes in flight times
1991 - 1996
Regional Manager Sales Admin - System One
Atlanta, Georgia
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Forecasted, controlled and maintained regional expense budget.
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Managed and developed seven administration employees throughout the region.
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Coordinated all facility changes and closures throughout the region.
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Interfaced with human resources to ensure all personnel records were maintained for 71 employees.
Education
Clayton State University
Morrow, Georgia
Associate: Applied Science
Major: Business Administartion
Professional skillset
A connector, mentor and coach always fostering healthy team dynamics
A framework builder - repetitive deliverables should have friendly frameworks to leverage
Able to understand and navigate complex team dynamics, dependencies and risks
Expertise in repairing communication barriers preventing teams from doing their best work
Facilitate clarity of roles and responsibilities among team members
Planning ability that spans multiple teams and creates shared accountability